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COVID-19 Outstanding Response Award – NHS Organisations


The COVID-19 Outstanding Response Award recognises the outstanding work and achievements of individuals, teams and organisations in dealing with the Coronavirus pandemic.

While the UK is still tackling COVID-19 – and assessing the long-term implications of the pandemic – it is clear that the public sector supply chain has played a significant role in the nation’s response.

This Award recognises commitment and dedication while focusing on areas such as innovation and collaboration. It highlights examples of best practice and new approaches that have arisen as a result of the pandemic. These examples are important, not just in terms of the UK’s continuing approach to tackling COVID-19, but also in terms of how they can be applied to other areas of procurement in the future.

While COVID-19 is an ongoing health-related crisis, this Award covers all areas of public procurement, recognising the significant impact the pandemic has had across the public sector and contract delivery.


A GO Awards submission in this category must cover activity during the period January 2020 to December 2020.

The initiative related to the submission must have started during this period to be eligible; however, given the evolving nature of the COVID-19 pandemic, it can be ongoing.

Evidence Keywords

COVID-19, Coronavirus, innovation, collaboration, partnership, commitment, service re-design, supply chain, economic recovery, skills, flexibility, urgency, continuity, contingency, disaster planning, disaster recovery, management.

1Please describe the specific challenge your team or organisation was tasked with resolving during the COVID-19 pandemic
2What aspects of your response were particularly innovative, creative or ground-breaking (while remaining within the bounds of procurement legislation)?
3What level of engagement was achieved within and outside your organisation, to ensure that the initiative was thoroughly considered and designed with the right outcomes in mind? What individual or team responses are you most proud of?
4Which aspects of your procurement response to COVID-19 have been most challenging, and how have these challenges been addressed?
5What were the expected outcomes of the initiative or approach, and what success has been achieved to date? Please provide evidence of specific targets set, feedback received, and performance or other measurable benefits achieved.
6Has your organisation spread the benefit of its COVID-19 initiative or approach to other organisations or stakeholders and with what effect? What lessons have been learned because of this procurement exercise?
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