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Multiplex Construction Europe Ltd & University of Glasgow

Multiplex Construction Europe Ltd & University of Glasgow

WINNER – Social Value Award, GO Awards Scotland 2019/20
WINNER – GO Excellence Award, GO Awards Scotland 2019/20

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A collaboration between Multiplex Construction Europe Ltd and the University of Glasgow, the Campus Development Project was awarded the Social Value Award at the GO Awards Scotland, as well as the GO Excellence Award, recognising the outstanding entry from among that year’s winners. Kieran Ronnie, Social Value and Community Manager at Multiplex, explains how social value was embedded throughout every aspect of the project.

The project

Multiplex and the University of Glasgow are creating social value and a positive legacy through the Campus Development Project to create four new academic buildings. The project drives socio-economic growth through employment and skills opportunities, supporting local business, and inspiring a future generation into the workforce. Through our project-specific Social Value & Community Strategy, we create a robust structure and framework that enables the project to maximise its social capital and deliver life-changing outcomes for the people of Glasgow and beyond. Our approach to delivering Social Value is built on four main pillars: Investing in People; Supporting Business; Inspiring Community; and Respecting Our Neighbours.

Ensuring supply chain value

We work with our supply chain to deliver social value outcomes, creating links between subcontractors and the local community to deliver real partnerships.

Social value is embedded throughout the supply chain so that all subcontractors are aligned with our social value aspirations and objectives. We engage with potential supply chain organisations at the tender stage of each work package to ensure social value is a key element of project delivery. All tendering supply chain organisations complete and submit a social value document as part of the procurement process. Our project contains social value targets on new entrants, apprentices, graduates and training outcomes, along with engaging local SMEs, social enterprises and supported businesses, school and university students and local community groups, and this document details the supply chain’s commitment to delivering on these outcomes. This commitment is reviewed as part of the procurement process so that realistic but ambitious targets are set for each subcontractor to achieve as part of their contract.

Early engagement with the supply chain as part of the procurement process ensures that all parties are fully aligned ahead of the works commencing and there is a plan and framework in place to support the delivery of social value.

Effective partnerships

Social value must be approached in partnership with a range of stakeholders including employment and skills organisations, our supply chain, local community groups and charities. Developing our supply chain and SMEs local to the project is a key objective for the project. We have delivered 14 capacity-building workshops on Procurement, Quality, Sustainability, Modern Slavery and more, inviting supply chain and local SMEs.

Multiplex has also established a Community Partnership with local employment and skills groups, led by the Department for Work & Pensions and JobCentre Plus, to support our and our supply chain’s social value ambitions. It is important that all supply chain organisations are engaged with the Community Partnership at contract award, and this relationship is maintained through monthly meetings, employability events and the Partnership’s on-site presence. By establishing this structure and implementing continuous tracking and reporting of progress towards social value targets, we have far exceeded our expected social value outcomes to date.

An important but challenging component of our Social Value strategy is to engage, support and do business with social enterprises and supported businesses. By working together, our Procurement, Social Value & Community and Operations departments were able to identify contracts we could target for social enterprises, so they had the opportunity to tender and win work on the project. We promoted these opportunities through Meet the Buyer events, supply chain workshops and through social business networks to make contracts available to social enterprises. As a result, we currently have over £1.1m worth of contracts signed with social enterprises against a target of £561,000, with an actual spend to date of over £500,000.

Developing skills, sharing knowledge

By linking our subcontractor, CSM Facilities, with the Community Partnership and supporting unemployed candidates into work at the Campus Development, they now deliver all their Glasgow recruitment through the Community Partnership, delivering eight new entrants at the project and another eight across their business. Learning from this success, we now support our supply chain recruitment outside of the Campus Development project through the Partnership to widen the opportunities for unemployed people to access jobs and work placements.

Multiplex has provided caterer Street & Arrow, which hires people with convictions for twelve-month blocks, with free utilities and exclusive access to the workforce within the site compound. Those coming to the end of their time on the programme and ready to make the next step into full time employment are offered work placement and employment opportunities within the Campus Development project. The first candidate to complete the programme on site is now in full-time employment with another subcontractor, breaking the cycle of re-offending and providing sustainable employment.

Additionally, the Campus Development project has become a ‘living lab’ for university student and academic research projects, dissertations and PhDs. Projects include researching the impact of green hoarding on air and water quality, designing innovative smart campus solutions to use technology to enhance the student campus experience, and creating a construction mobile app for updating stakeholders on construction progress, traffic updates and road closures. The University’s College of Medical, Veterinary & Life Sciences is currently researching the health (diet, exercise and mental wellbeing) of the workforce across the whole Campus Development. This data will be used to build an accurate picture of our construction workforce so that bespoke interventions can be designed to target non-communicable diseases.

Over 90 local pupils have participated to date in our secondary schools Independent Learning Programme, a 10-week initiative where pupils work in teams to create a fictional company and bid for the Campus Development project, developing research, teamwork and communication skills.

The GO Awards Experience

The GO Awards Scotland celebrate the best in public procurement and highlight the great work across the country. Multiplex and the University of Glasgow entered the GO Awards as we are striving to attain excellence in our procurement and our work with clients, supply chain and partner organisations. It is fantastic to be recognised by our industry peers and we would strongly encourage other organisations and projects to enter too.

By embedding social value and working with local SMEs and social enterprises within our projects, public procurement has the ability to deliver real social and economic benefits through employment and skills in the communities we live and work in, and it is fantastic to be recognised for our work in this field. We were delighted to win the Social Value Award and then to be recognised as the outstanding entry amongst a strong field of worthy winners. The GO Awards Scotland evening [on 29 October] demonstrated the breadth of talent in Scottish procurement, and to be recognised for our efforts to deliver social value through construction is a phenomenal achievement for the Campus Development Project.

GO Awards Scotland 2019/20: Celebrating Procurement Success in Style

GO Awards Scotland 2019/20: Celebrating Procurement Success in Style

This year’s GO Awards Scotland presentation took place on 29 October at the Marriott Hotel, Glasgow, celebrating the best in all aspects of public procurement in Scotland.

Celebrating Scottish Innovation

Malcolm Harrison and Nikki Archer interviewed by Rona Dougall at the GO Awards Procurement Excellence Live Stage

The Awards ceremony itself, as part of the Scottish Festival of Procurement, was preceded by the 15th Annual Scottish Government National Procurement Conference and Procurex Scotland, taking place at the SEC Glasgow on the same day. A major focus of the day was the unique innovations that set Scottish procurement apart – exactly what the GO Awards celebrate.

Procurex Scotland included the GO Awards Procurement Excellence Live Stage, hosted by Scotland Tonight host Rona Dougall. After a joint interview with Malcolm Harrison, Chief Executive of the Chartered Institute of Procurement and Supply, and Nikki Archer, Head of Procurement and Commercial Policy & Strategy and Head of Procurement Profession at the Scottish Government, several of this year’s GO Awards Scotland finalists were interviewed onstage to describe the innovations that had led our judges to name them as finalists. Finalists interviewed included APS Group, Police Scotland, and Scotland Excel and Scotland’s Bravest Manufacturing Company. There was also a ‘one year on’ interview with Lawrence Shackman from Transport Scotland, winners of last year’s GO Awards Scotland GO Excellence Award. Mr Shackman described the GO Awards as “a really fun Awards ceremony. I’ve been to other awards and nothing really compares!”

The GO Awards Scotland Presentation Ceremony

The evening presentation ceremony kicked off in style, with a black-tie champagne reception before guests were welcomed by a traditional piper. Presenter Rona Dougall welcomed guests before the official opening address from Ainslie McLaughlin, Director of Scottish Procurement and Commercial at the Scottish Government. Guests were then introduced to the work of the GO Awards official charity partner, the Realising Dreams Foundation.

Over the course of the evening, across 11 categories, awards were presented to 11 winners and seven Highly Commended entrants. The full list of Winners and Highly Commended entrants is available here.

The Awards presentation culminated with the GO Excellence Award. Unlike other awards, organisations cannot enter this category; instead, nominees are chosen directly by the GO Awards judging panel from among the rest of the evening’s winners. With an especially strong crop of entries this year, finalists for the GO Excellence Award were Multiplex Construction Europe Ltd and the University of Glasgow; Child Bereavement UK; and APS Group (Scotland) Ltd. While all these entries were outstanding, the overall winner was the team from Multiplex Construction Europe Ltd and the University of Glasgow, for their campus development work and its focus on integrating social value and community benefit into the project.

Multiplex Construction Europe Ltd and University of Glasgow – celebrating in style!

After the Awards, the festivities continued with entertainment from two-time Scottish Comedian of the Year finalist Ray Bradshaw, performing simultaneously in English and British Sign Language, and the results of the Realising Dreams Foundation charity raffle, which saw the top prizes of a signed Scotland football shirt and an overnight stay at the Marriott Hotel raise hundreds of pounds for the charity, helping to support the dreams of many talented young people.

Comedian Ray Bradshaw had the audience laughing

What’s Next?

Congratulations once again to all finalists, and especially to all Award winners. Many of the fascinating stories behind some of the evening’s winning entries will be available on our Winners’ Journeys page soon – be sure to visit the page to learn more about their innovations, achievements and best practice examples.

All GO Awards Scotland Winners qualify for automatic finalist status at the GO Awards National, to be held on 22 April at the Hilton Metropole Hotel, Birmingham. The GO Awards National bring together winners from Scotland, Wales and Northern Ireland with new entries from across the UK. Entries will open soon – why not share your procurement success story?

Congratulations to all this year’s Award winners!

 

Photographs 1, 2, 3, 5: www.scottishphotographer.com